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Our Policies and Procedures
All students and parents must agree to the policies found on this page before registering for classes at The Talent Factory. If you do not agree with our policies, our automatic registration system will not allow you to complete your registration. Please read our policies thoroughly before registering for classes. Please note: policies are subject to change.
Members Only:
On our website, we have a “members only” section. Here you will be able to view your transaction history, enrollment, contacts, etc. If you have a question about your auto-pay account, please check your account first before you call. If you do not know your password, our system will email you a temporary password
Calendar:
We email the Full Calendar in September. If you did not receive one, let us know and we will send again. Or you can view online:
Studio Calendar
Class Attendance And Tardiness:
The studio reserves the right to have students who come late sit out and watch – warm-up is done right at the beginning and if dancers are not properly warmed up and stretched, they can severely hurt themselves.
If your child is sick for a group class, you do not need to call in to let us know unless their absence means they will have been gone 2 or more consecutive weeks. This policy does not apply to our Competitive Teams. If you miss a group class, feel free to attend any open GROUP class we offer for your age group for a make-up. Please contact us via email so we can add you to the roster for that day. This is not required.
Dance Class Dress Code:
We have a dress code for all dance students with required attire and shoes. Having the proper shoes is required to participate is the Showcase(s). View our regular and summer dress code HERE.
After Class Pick Up / Safety:
The safety of all of our students at TF is very important to us. Please make sure a parent or guardian is present at the end of every class to pick up your student. Your child is unsupervised and we cannot be responsible for them after their class has ended. Transition periods between classes can be very hectic and we want to make sure every student is safe and taken care of.
Extreme Weather/Snow Days:
TF will decide if we will remain open during a snow/ice storm. An email will be sent to all families by 3 pm if we decide to close Monday-Friday or by 8 am on Saturdays. To receive updates, weather closures, and delays, please join our TF Families Group on the Band App. CLICK HERE TO JOIN!
Automatic Tuition Withdrawal Details:
All tuition payments are charged to the credit card or bank account you put on file with us.
Charges will happen on the 1st of every month to pay for the upcoming month.
Your first month’s tuition is required to hold your spot and our auto-pay will start on October 1st to pay for October’s tuition
Withdrawal Policy:
To withdraw from any classes a parent or guardian must complete and sign a withdrawal form provided by the front desk before the 15th of the previous month to discontinue any classes.
If you do NOT notify us by the 14th of the previous month, tuition will be charged on the 1st and cannot be refunded. All withdrawals require a 2-week notice.
If you are unhappy with the class you are in, please remember it may not be too late to switch the style of class you are enrolled in – we want to make sure your child is happy and enjoying his/her class!
End of the year Recital:
All dance students may participate in our Recital in June. Detailed information will be provided via email.
All classes will participate in our show unless otherwise noted.
Costumes deposits are charged November 15th with costume balances charged on January 15th.
All charges will be added to your family ledger and charged with your automatic withdrawal tuition payment method.
Recreational Dance Costume Fees: 
All costume fees vary between $70-$90 depending on style and embellishments.

 None of our costumes are custom fit however, we do order the closest size to your child's measurements. If any alterations are needed, they would be at your expense. 

Detailed information will be provided via email regarding our shows in June and these dates and information will be listed on the Recital pages of our website: 
talentfactoryri.com/annual-recital
Theatre Performances:
Interested in being part of our Theatre Shows?
Visit our website for upcoming show info and audition details.
talentfactoryri.com/product-page/beautyandthebeastjr

More details coming soon for our next big shows!
ADDITIONAL DANCE INFO
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Our student dress code is available here.
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Dancers can store their belongings inside the classrooms, or in the back locker room.
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Make sure to bring a bottle of water (spill proof cap) and use the bathroom before class as we do not take bathroom/drink breaks. If a student needs to use the restroom during class, they should tell their teacher.
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Parents are more than welcome to stay and watch classes through our observation windows, but are not required to stay.
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Dance shoes should only be worn inside the classroom. Please do not let your dancer wear these outside.
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If your dancer needs to change to accommodate the dress code before class, please use our restrooms.
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We have teacher biographies available on our website. We also have class assistants for our younger classes, if there are more than 5 students inside of the classroom. Our class assistants are members of our Competitive Teams.
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If your child does not like the class they registered for, feel free to try another group class or style to see if it is a better fit for your child!
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Our studio also offers Competitive Teams with auditions held in May/June for the following year. If your student is interested, please email our Director of Dance, Miss Tara, at talentfactorycompany@gmail.com or for Theatre please contact our Director of Theatre, Miss Maddie, at tftheatreco@gmail.com
PRIVACY POLICY:
Information Collection, Use, and Sharing

TF is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process your payment.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to register online through our website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
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